We are looking for a full-time, permanent Support Worker to join our team. The Support Worker will be responsible for maintaining high standards in support files, alongside senior support workers and auditors. If any files fail an external audit, all involved parties will be held accountable. A personal car is required for this role.

Key Duties:

As part of the team at Walking Waters Supported Housing, your key responsibilities will include:

Supporting Service Users with Paperwork: Assisting service users with completing paperwork, including budgeting, applying for financial aid, and accessing other forms of support they may require.

Participating in Annual Staff Appraisals: Engaging in performance reviews with the Senior Support Worker to reflect on your work and set future development goals.

Collaborating on Staff Development: Working closely with the Senior Support Worker to follow a staff development plan, attending necessary training and supervision sessions to improve skills and knowledge.

Working Across Multiple Properties: Providing support across different houses in the service and, when required, across other Walking Waters Housing properties.

Conducting Risk Assessments: Carrying out individual risk assessments to identify potential risks to tenants, and making appropriate referrals to support agencies where needed.

Assisting with Tenancy Management: Supporting tenancy management tasks and carrying out welfare checks to ensure tenant safety, well-being, and the maintenance of their housing environment.